Privacy Policy

Effective Date: September 10, 2026
Last Updated: September 10, 2026

1. Introduction and Scope

Sealing Time Mobile Notaries / Notary Apostille Agents (“Sealing Time,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you:

• Visit or use sealingtimemobilenotaries.com;
• Schedule or request mobile notary, remote online notarization, apostille, or related services;
• Communicate with us by phone, text message, email, WhatsApp, or other communication channels;
• Submit information through an appointment, intake, contact, or payment form; or
• Otherwise interact with Sealing Time in connection with our services.

This Policy applies to clients and website visitors nationwide, although Sealing Time primarily conducts business in New York and, for certain remote services, internationally.

This Policy does not apply to:

• Websites, applications, platforms, or services operated by third parties;
• Independent third-party scheduling, payment, remote notarization, e-signature, or apostille platforms;
• Information maintained in official notarial journals or records to the extent those records are governed by applicable notarial laws or regulations; or
• Information collected by a third party independently of Sealing Time.

Third parties may have their own privacy policies and terms. We encourage you to review them before submitting information through their platforms.

2. Information We Collect

We collect information that is reasonably necessary to schedule appointments, provide services, communicate with clients, process payments, and comply with legal and professional obligations.

A. Information You Provide

Depending on the services requested, we may collect:

• Full name;
• Mailing, billing, service, or appointment address;
• Email address;
• Telephone number and other contact information;
• Preferred method of communication;
• Appointment date, time, location, and service details;
• Information about the document or transaction requiring notarization or apostille services;
• Information about signers, witnesses, additional parties, or other individuals involved in the appointment;
• Information provided through intake forms, booking forms, emails, text messages, telephone calls, or other communications;
• Information relating to accessibility, scheduling, location access, or special appointment requirements;
• Refund or store-credit information;
• Information submitted in connection with customer-service requests, complaints, or disputes; and
• Any other information you voluntarily provide.

Please do not submit more personal information than is reasonably necessary for the requested service.

B. Identity and Notarial Information

To perform a notarial act, remote online notarization, apostille service, or related service, we may collect or review information reasonably necessary to verify identity and complete the transaction, including:

• Government-issued identification information;
• Identification document type, issuing jurisdiction, expiration date, and identification number, where required;
• Identity-verification results;
• Signer information;
• Document type, title, and transaction details;
• Information contained in or necessary to process the document;
• Witness or additional signer information;
• Electronic signature, notarial certificate, journal, or transaction information; and
• Audio-video, authentication, or other records required by a remote notarization platform or applicable law.

Notaries and service providers may be required to maintain certain records, including notarial journal entries, for periods established by applicable law. We do not control all retention practices of independent notaries, subcontractors, government offices, or third-party platforms.

C. Payment Information

Payments may be collected and processed by third-party merchant processors, payment platforms, booking platforms, or other service providers.

We do not store full payment-card numbers on our own systems. Depending on the payment method and processor, we may receive limited payment-related information such as:

• The name associated with the payment;
• Billing address;
• Payment amount;
• Transaction date;
• Payment status;
• Last four digits of a payment card;
• Card type or payment method; and
• Refund or chargeback information.

Payment processors may collect and process payment information under their own privacy policies and terms.

D. Information Collected Automatically

When you visit our website, we and our service providers may automatically collect information such as:

• IP address;
• Browser type and version;
• Device type;
• Operating system;
• Approximate geographic location;
• Pages viewed and links accessed;
• Date, time, and duration of visits;
• Referring website or search terms;
• Website interaction information; and
• Technical information about errors, performance, and security events.

3. How We Use Information

We may use personal information for the following business and legal purposes:

• Scheduling and confirming appointments;
• Dispatching and coordinating assigned notaries, apostille agents, and subcontractors;
• Providing mobile notary services at homes, offices, hospitals, correctional facilities, and other locations;
• Providing remote online notarization and related services;
• Providing apostille and document-certification services;
• Verifying identity and completing legally required notarial procedures;
• Preparing, processing, and delivering service-related documents;
• Processing payments, refunds, credits, and other financial transactions;
• Communicating about appointments, service changes, delays, cancellations, rescheduling, or follow-up matters;
• Responding to questions, requests, complaints, and customer-service inquiries;
• Managing our website, booking systems, and business operations;
• Preventing fraud, misuse, unauthorized transactions, and security incidents;
• Detecting and investigating suspected violations of our policies or agreements;
• Protecting the rights, safety, property, and security of Sealing Time, our clients, notaries, subcontractors, and others;
• Complying with applicable federal, state, and local laws, regulations, court orders, subpoenas, and governmental requests;
• Maintaining business, tax, accounting, insurance, professional, and legal records;
• Improving our services, website, appointment process, and customer experience;
• Sending service-related communications; and
• Sending marketing communications where permitted by law and consistent with your preferences.

We may combine information collected from different sources when reasonably necessary for these purposes.

4. How We Share Information

We may share personal information with the following categories of recipients:

A. Assigned Notaries, Apostille Agents, and Subcontractors

We may provide relevant information to the notary, apostille agent, scheduling coordinator, or subcontractor assigned to perform or support your requested service. This may include your name, contact information, appointment location, appointment details, document information, and information reasonably necessary to complete the assignment.

We seek to limit information shared to what is reasonably necessary for the service.

B. Scheduling and Booking Platforms

We may share information with third-party scheduling, appointment-management, customer-relationship, communication, or dispatching platforms used to manage bookings and service requests. Our current booking or scheduling systems may include third-party platforms such as SimplyBook.me or other providers we may use from time to time.

C. Payment and Merchant Processors

We may share information with merchant processors, payment platforms, banks, accounting providers, and financial institutions to process payments, refunds, credits, disputes, fraud checks, and related transactions.

D. Remote Notarization and Document Platforms

For remote online notarization, electronic signing, eClosing, or related services, information may be shared with third-party platforms or providers, including platforms such as Secured Signings, Pactima, BlueNotary, or successor providers we may use.

E. Service Providers

We may share information with vendors that assist with website hosting, communications, email, text messaging, customer support, information technology, cybersecurity, analytics, cloud storage, document management, printing, shipping, accounting, legal services, and business administration.

F. Legal and Governmental Disclosures

We may disclose information when we reasonably believe disclosure is necessary to:

• Comply with law, regulation, subpoena, court order, or legal process;
• Respond to a governmental or law-enforcement request;
• Comply with notarial, apostille, tax, licensing, insurance, or professional obligations;
• Protect against fraud, abuse, or security threats;
• Enforce our agreements or policies; or
• Protect the rights, safety, property, or security of any person or entity.

G. Business Transfers

If Sealing Time is involved in a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable legal requirements.

H. No Sale of Personal Information

We do not sell personal information for monetary consideration.

We also do not knowingly share personal information for cross-context behavioral advertising. If our practices change, we will update this Privacy Policy and provide any notices or choices required by applicable law.

5. Cookies, Analytics, and Similar Technologies

We and our service providers may use cookies, pixels, tags, scripts, local storage, device identifiers, and similar technologies to operate and improve our website and services.

These technologies may be used to:

• Keep the website and booking process functioning;
• Remember preferences;
• Maintain login or booking-session information;
• Understand website traffic and usage;
• Measure the effectiveness of communications or marketing;
• Detect fraud, misuse, and security threats;
• Improve website performance and accessibility; and
• Generate aggregated or statistical reports.

Some third-party scheduling, analytics, advertising, payment, or embedded-service providers may place their own technologies on our website. Their use of information is governed by their own privacy policies.

You may be able to manage cookies through your browser settings. Disabling cookies may affect certain website features or prevent portions of the booking process from functioning properly.

Our website may respond differently to browser-based “Do Not Track” signals depending on the technology and service involved. Where required by applicable law, we will honor legally recognized privacy preference signals.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including to:

• Provide and document services;
• Maintain appointment, business, accounting, tax, insurance, and payment records;
• Comply with legal, notarial, regulatory, licensing, or professional obligations;
• Resolve disputes and enforce agreements;
• Prevent fraud and protect security;
• Respond to legal claims or governmental requests; and
• Maintain legitimate business records.

Retention periods vary depending on the type and sensitivity of the information, the purpose for which it was collected, and applicable legal requirements.

Certain information, including notarial records, transaction records, accounting records, communications, and records relating to legal disputes or compliance matters, may be retained for longer periods when required or reasonably necessary.

When information is no longer needed, we may delete it, anonymize it, aggregate it, or securely dispose of it, subject to applicable law and the operational practices of our third-party service providers.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or destruction.

These safeguards may include:

• Access controls and role-based access;
• Password and authentication controls;
• Secure transmission methods where available;
• Vendor and platform controls;
• Physical safeguards;
• Employee and contractor confidentiality practices;
• Data minimization;
• Monitoring for suspicious activity; and
• Secure disposal procedures.

No method of transmission or storage is completely secure. We cannot guarantee that personal information will never be accessed, disclosed, altered, or destroyed through circumstances beyond our reasonable control.

Sealing Time maintains $1,000,000 in Errors & Omissions and Cyber Liability coverage, subject to the terms, conditions, exclusions, limits, and requirements of the applicable insurance policy. This coverage does not eliminate security risks or constitute a guarantee that a data incident will not occur.

If we become aware of a security incident affecting personal information, we will provide notices required by applicable law.

8. Your Privacy Rights

Your privacy rights depend on where you live, the information involved, and whether a particular law applies to Sealing Time or the relevant processing activity.

A. General Privacy Requests

Subject to applicable law and reasonable verification, you may contact us to:

• Request access to personal information we maintain about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of personal information, subject to legal and operational exceptions;
• Request information about how we collect, use, and disclose personal information;
• Withdraw consent where processing is based on consent;
• Request limits on certain communications;
• Ask questions about our privacy practices; or
• Submit a complaint regarding the handling of your personal information.

Some information may not be deleted or disclosed when retention or nondisclosure is required or permitted by law, including certain notarial records, records needed to complete a transaction, information needed to detect security incidents or fraud, and information necessary to establish or defend legal claims.

To protect personal information, we may need to verify your identity before completing a request. We may request information such as your name, contact information, appointment details, or other information reasonably necessary to match your request to our records.

B. California Residents — CCPA and CPRA

To the extent the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA/CPRA”), applies to Sealing Time and your information, California residents may have the following rights:

• Right to Know: Request information about the categories and specific pieces of personal information collected, the sources of that information, the purposes for collecting or using it, and the categories of third parties to whom it is disclosed;
• Right to Delete: Request deletion of personal information, subject to statutory exceptions;
• Right to Correct: Request correction of inaccurate personal information;
• Right to Opt Out: Opt out of the sale or sharing of personal information, where applicable. Sealing Time does not sell personal information;
• Right to Limit: Request limits on the use or disclosure of sensitive personal information in circumstances covered by the CCPA/CPRA;
• Right to Non-Discrimination: Receive equal service and pricing for exercising privacy rights; and
• Right to Use an Authorized Agent: Have an authorized agent submit a request on your behalf, subject to verification and authorization requirements.

We do not sell personal information for monetary consideration. We also do not knowingly share personal information for cross-context behavioral advertising.

California residents may submit a privacy request by:

• Emailing team@sealingtimemobilenotaries.com;
• Calling +1 (929) 685-0834; or
• Writing to us at PO Box 250064 Brooklyn, NY 11225.

Please include “California Privacy Request” in the subject line of an email or letter. We may ask for information necessary to verify your identity and process the request. We will use personal information submitted with a privacy request only as reasonably necessary to verify and fulfill the request, comply with law, and maintain records of the request.

Where required by law, we will respond within the applicable statutory period. If we deny a request, we will explain the reason to the extent required by law. California residents may appeal a denied request by replying to our response and stating that they are appealing the decision.

California residents may also use a legally recognized browser-based privacy preference signal, such as the Global Privacy Control, where applicable. Because we do not sell or knowingly share personal information for cross-context behavioral advertising, there may be no additional opt-out action required; however, we will process legally required signals in accordance with applicable law.

C. New York Residents

Sealing Time primarily conducts business in New York and seeks to handle New York residents’ personal information in accordance with applicable New York law, including applicable data-security and breach-notification requirements.

New York residents may contact us to:

• Ask what personal information we maintain about them;
• Request correction of inaccurate information;
• Request deletion where permitted by law;
• Ask how information is used and disclosed;
• Request reasonable information about security practices; or
• Report a privacy or security concern.

These rights may be subject to legal exceptions, identity verification, record-retention requirements, and the rights of other individuals.

We maintain reasonable administrative, technical, and physical safeguards appropriate to the nature of the information we handle. We will provide notices regarding security incidents as required by applicable New York law.

New York residents may submit a privacy request by:

• Emailing team@sealingtimemobilenotaries.com;
• Calling +1 (929) 685-0834; or
• Writing to us at PO Box 250064 Brooklyn, NY 11225.

D. Other State Residents

Several states provide privacy rights to their residents. If a privacy law applies to you or to Sealing Time, we will process qualifying requests in accordance with that law. You may contact us using the information in Section 12 to ask about your rights or submit a request.

9. Children’s Privacy

Our website and services are intended for adults and are not directed to children under 13.

We do not knowingly collect personal information directly from children under 13. If you believe that a child under 13 has provided personal information to us, please contact us so that we can evaluate the situation and take appropriate steps.

If we ever knowingly offer a service directed to children or knowingly collect personal information from children under 13, we will comply with applicable requirements, including the Children’s Online Privacy Protection Act and related regulations.

10. Third-Party Links and Services

Our website, communications, or service materials may contain links to or integrations with third-party websites, applications, platforms, payment processors, scheduling systems, remote notarization providers, document platforms, social-media services, or other services.

Third parties may collect information directly from you and may use it under their own privacy policies, terms, and practices. Sealing Time is not responsible for the privacy, security, content, or practices of third parties.

Before submitting information to a third-party service, please review that provider’s privacy policy and terms of service.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, legal obligations, or privacy practices.

When we make changes, we will update the “Last Updated” date at the top of this Policy. We may provide additional notice when required by law or when we make material changes.

Your continued use of the website or services after an updated Policy becomes effective means that you acknowledge the updated Policy, subject to your rights under applicable law.

12. How to Contact Us

If you have questions about this Privacy Policy, want to exercise a privacy right, or have a concern about the handling of your personal information, contact us using the information below:

Sealing Time Mobile Notaries / Notary Apostille Agents
Mailing Address: PO Box 250064 Brooklyn, NY 11225
Telephone: +1 (929) 685-0834
WhatsApp: +1 (929) 324-1177
General Email: team@sealingtimemobilenotaries.com
Refund Requests: refund@sealingtimemobilenotaries.com
Website: https://sealingtimemobilenotaries.com

Please include enough information for us to understand and respond to your request, but do not send unnecessary sensitive personal information by email.

---