Terms of Service

Effective Date: September 10, 2026
Last Updated: September 10, 2026

These Terms of Service govern your access to and use of sealingtimemobilenotaries.com and your purchase or booking of services from Sealing Time Mobile Notaries / Notary Apostille Agents (“Sealing Time,” “we,” “us,” or “our”). These Terms apply to clients nationwide, although Sealing Time primarily conducts business in New York.

By accessing our website, submitting an intake form, requesting a quote, booking an appointment, making a payment, or using our services, you agree to be bound by these Terms of Service. If you do not agree to these Terms, do not use the website or book our services.

1. Acceptance of Terms

By using the website or booking any service, you represent that:

1. You have read and understood these Terms;
2. You agree to comply with these Terms and all applicable laws;
3. All information you provide to us is accurate and complete; and
4. You are authorized to enter into a binding agreement with us.

These Terms, together with any written booking confirmation, quote, intake form, invoice, or service-specific terms provided to you, constitute the agreement between you and Sealing Time regarding the applicable services.

2. Description of Services

Sealing Time provides legal-document support and document-processing services, including:

2.1 Mobile Notary Services

Our mobile notary services involve sending a notary public or other assigned service provider to a location designated by the client, such as a home, office, hospital, correctional facility, or other permitted location.

Mobile notary services may include witnessing signatures, completing notarial certificates, administering oaths or affirmations, and maintaining notarial records as required by applicable law.

2.2 Remote Online Notarization Services

We may facilitate remote online notarization (“RON”) services through our company, authorized notaries, and third-party platforms or technology providers, including Secured Signings, Pactima, BlueNotary, or other platforms selected by us.

RON availability depends on applicable law, the document type, the signer’s location, the notary’s authority, platform availability, identity-verification requirements, and technical conditions. Not every document or signer is eligible for RON.

2.3 Apostille and Document-Authentication Services

We may assist with apostille, authentication, certification, document submission, courier, and related document-processing services for documents intended for use outside the United States.

Apostille services may involve governmental agencies, foreign consulates, couriers, translators, document custodians, and other third parties. Processing times, fees, requirements, and acceptance are controlled in part by those third parties and governmental authorities. We do not guarantee that a foreign government, consulate, court, institution, employer, school, or other recipient will accept a document.

2.4 Additional Services

Sealing Time may also offer or coordinate:

• Mobile Fingerprinting Services,
• Translation Services,
• Legal Document Preparation, and
• Process Serving.

Third-Party Affiliate Partner Notice 

One or more of the services under Section 2 may be performed by independent third-party affiliate partners, not by Sealing Time. Those affiliate partners are independent of Sealing Time and are solely responsible for their own services, deliverables, work product, timelines, accuracy, and compliance with applicable laws and professional requirements. Sealing Time does not control, supervise, or direct the affiliate partner’s work, and Sealing Time is not responsible for any errors, omissions, or outcomes resulting from an affiliate partner’s services.

2.5 Service-Specific Disclaimers

The following service-specific disclaimers apply in addition to the other terms in this Agreement, including Sections 8 (Scope of Services and No Legal Advice), 11 (Delays, Unavailability, and Events Beyond Our Control), and 12 (Limitation of Liability).

2.5.1 Mobile Notary Services & Remote Online Notarization (RON)

We are not attorneys and do not provide legal advice, legal representation, or guidance on the legal effect or sufficiency of any document. Our role is limited to identity verification and witnessing and notarizing signatures (as permitted by applicable law). Clients are responsible for ensuring their documents are complete, correct, and legally appropriate for their intended purpose.

RON services require (i) a valid government-issued identification, (ii) a reliable internet connection, and (iii) a compatible device. Technical failures, platform outages, identity-verification failures, or other issues outside our control may require rescheduling.

2.4.2 Apostille Services

We facilitate document certification for international use, but we do not control, and are not responsible for, the decisions, timelines, or requirements of any government authority, embassy, consulate, or receiving country. Processing times are estimates only and are not guaranteed.

Fees paid to third parties (including government filing fees, courier fees, and similar pass-through costs) are non-refundable once incurred.

2.4.3 Mobile Fingerprinting Services

Fingerprinting services are performed for informational and application-support purposes only. We do not guarantee that any fingerprint submission will be accepted, or that any license, clearance, employment, or application will be approved. Results and turnaround times depend on the receiving agency.

Clients are responsible for confirming the specific fingerprinting method, card stock, submission process, and any vendor or agency-specific requirements applicable to their use case.

We are not a consumer reporting agency, and our services may not be used for background screening purposes regulated by the Fair Credit Reporting Act (“FCRA”).

2.4.4 Translation Services

We are not the translator and are not responsible for the accuracy, certification, formatting, or timeliness of any translation. Translators are independent of us and are solely responsible for their own work product.

Translation fees are set by and paid to the affiliate partner and are subject to that partner’s own terms and refund policies.

2.4.5 Legal Document Preparation

We do not draft documents, review documents for legal sufficiency, or provide legal advice, and no attorney-client relationship is created between you and us. Affiliate partners are independent of us and are solely responsible for their own work product.

Any legal advice you receive should come from your own qualified, legal professional, if you choose to retain one. We recommend having a licensed legal professional review any legal document before relying on it.

2.4.6 Process Serving

Process serving is performed on a best-efforts basis only. We make a diligent effort to effect personal service, but personal service is not guaranteed. Services are provided without warranty and are non-refundable.

Attempts are limited in duration and per address as described at booking, and additional fees apply for extra attempts, additional tenants, rush requests, and court delivery trips.

2.5 Free Unlimited Printing — Fair Use Policy

“Free Unlimited Printing” is offered as a promotional benefit and is limited to black ink only. Color printing on premium paper is not included but is available for purchase.

This benefit is subject to a fair use policy capped at 500 pages per booking and 1,500 pages per day across all bookings, that Sealing Time receives nationwide and is allocated on a first-come, first-served basis. We reserve the right to decline or limit any printing request that exceeds these limits, and to modify or discontinue the Free Unlimited Printing benefit at any time.

3. Eligibility

You must be legally capable of entering into a binding contract to use our services. If you are booking services for another person, business, organization, signer, or document owner, you represent that you are authorized to do so.

You may not use our website or services for unlawful purposes, fraud, impersonation, harassment, deception, or any activity that violates applicable federal, state, or local law.

We may refuse, limit, suspend, or cancel service if we reasonably believe that the requested service is unlawful, unsafe, fraudulent, outside the scope of our services, or inconsistent with notarial law or professional requirements.

4. Website Use and Availability

We attempt to keep the website accurate and available, but we do not guarantee that the website will always be uninterrupted, error-free, current, secure, or available at a particular time.

Website information, service descriptions, prices, availability, and appointment options may change without notice. A booking is not confirmed merely because a time appears available on the website.

We may suspend, modify, or discontinue any part of the website or any service at any time.

5. Booking, Intake Forms, and Confirmations

5.1 Booking Information

When booking a service, you may be required to provide information including:

• Your name and contact information;
• The signer’s name and contact information;
• The appointment location;
• The requested event date and beginning time;
• The type and approximate number of documents;
• The number of signers and witnesses;
• Any special access, facility, language, mobility, security, or scheduling requirements; and
• The mailing address for any refund check.

You are responsible for reviewing all information before submitting a booking. You must promptly notify us of any error or change.

5.2 Accurate Disclosures

You must provide complete and accurate information in writing, through the intake form, verbally, or by any other method. You must disclose facts that could reasonably affect our ability to perform the service, including document type, signer availability, facility restrictions, required witnesses, travel restrictions, security requirements, and deadlines.

We may cancel a booking if information submitted to us was materially inaccurate or constituted a misrepresentation of facts, whether by omission or with intent to deceive.

5.3 Appointment Confirmation

All scheduled event beginning times are subject to availability and are not final until the client receives a confirmation call from the assigned subcontractor.

A website booking, automated email, text message, payment receipt, or preliminary scheduling message does not necessarily constitute final confirmation. The assigned subcontractor may contact you to verify the event date, beginning time, location, documents, signer availability, access instructions, and other details.

You are responsible for answering or promptly returning calls and responding to texts or emails from both the Scheduling Coordinator and the assigned subcontractor.

5.4 Changes to Bookings

We reserve the right to accept or reject any changes you may request, including changes to the date, time, location, documents, signer, witnesses, service type, or scope of work.

A requested change is not effective unless accepted by us in writing or confirmed by an authorized representative.

6. Pricing, Payment, and Deposits

6.1 Prices and Fees

Prices are based on the service, location, timing, document type, number of signers, witnesses, travel requirements, processing requirements, and other details provided at the time of booking.

Additional fees may apply for rush service, same-day service, travel, waiting time, additional signers, witnesses, printing, shipping, facility access, multiple documents, additional appointments, corrections, document retrieval, or other services.

The price displayed or quoted for a booking applies only to the scope of service described in that booking and may not include additional services requested later.

6.2 Payment Due Before Service

Unless we agree otherwise in writing, payment is due in full before services are performed. We may decline to dispatch a notary, begin processing, submit documents, or provide other services until payment has been received and approved.

You authorize us or our payment processor to charge the payment method provided for the amount disclosed at booking and any additional amount you separately authorize or incur under these Terms.

6.3 Deposits

All deposits are non-refundable. A deposit may be applied toward the applicable booking or service as described at the time of payment.

Any refund rights under these Terms remain subject to the non-refundable deposit provisions and the Cancellation, Rescheduling and Refund Policy below.

6.4 Payment Processing

Payments may be processed by third-party payment processors. You agree to comply with the processor’s applicable terms and policies.

Service fees and convenience fees charged by our merchant processor are non-refundable, except where otherwise required by applicable law.

7. Independent Subcontractors

We may assign services to independent notaries, apostille agents, couriers, contractors, or other service providers (“Subcontractors”). Subcontractors may operate independently and may be responsible for performing some or all of the in-person, remote, courier, or document-processing services associated with your booking.

Subcontractors are not employees of Sealing Time unless expressly stated in writing. Assignment of a Subcontractor does not create an employment, partnership, joint venture, or agency relationship between you and the Subcontractor.

You agree to communicate respectfully with all Subcontractors and to comply with reasonable instructions relating to access, identification, safety, document preparation, and appointment logistics.

8. Scope of Services and No Legal Advice

Sealing Time is not a law firm. We are not attorneys, and our notaries, agents, employees, and Subcontractors do not provide legal advice, tax advice, immigration advice, financial advice, or advice regarding the legal effect of a document.

We do not:

• Select documents for you;
• Draft legal documents for you;
• Determine whether a document is legally sufficient;
• Advise you whether you should sign a document;
• Explain the legal consequences of signing a document;
• Determine whether a transaction is advisable;
• Represent you in court or before a governmental agency; or
• Guarantee that a document will accomplish your intended legal purpose.

You should consult an attorney or other qualified professional if you need advice about a document, transaction, legal right, legal obligation, or legal consequence.

A notary may refuse to notarize a document when required or permitted by applicable law, including when the signer lacks satisfactory identification, appears unwilling or unable to understand the transaction, appears coerced, lacks capacity, or when the document or circumstances do not meet legal or professional requirements.

9. Client Responsibilities

You are responsible for:

1. Providing accurate and complete booking and intake information;
2. Providing the correct event location and access instructions;
3. Ensuring that all required signers are present, reachable, willing, and prepared;
4. Ensuring that each signer has acceptable, current identification when required;
5. Providing complete documents and identifying any special requirements before the appointment;
6. Providing legally sufficient witnesses when required, unless witnesses are separately requested and accepted by us;
7. Confirming that the document is complete except for signatures and notarial information, unless otherwise agreed;
8. Ensuring that the signer understands the document and is signing voluntarily;
9. Obtaining permission for access to private, institutional, medical, correctional, commercial, or restricted locations;
10. Paying all amounts due before service;
11. Answering calls, texts, and emails relating to the booking; and
12. Maintaining a safe, lawful, and reasonably accessible environment for the assigned Subcontractor.

We are not responsible for delays, failed appointments, additional fees, or inability to complete services caused by incomplete documents, missing identification, unavailable signers, unavailable witnesses, inaccurate information, restricted access, unsafe conditions, traffic, weather, facility rules, technical failures, governmental delays, or other circumstances outside our reasonable control.

10. Cancellation, Rescheduling, and Refund Policy

This section governs cancellations, no-shows, rescheduling requests, refunds, store credits, and booking changes.

10.1 Same-Day Appointments

Same-day appointments are non-refundable.

10.2 No-Shows and Unresponsive Signers

If the signer or point of contact is unresponsive to calls, texts, or emails from either the Scheduling Coordinator or the assigned Subcontractor on the day of the event, the booking will be treated as a no-show and is non-refundable.

A signer’s failure to answer, return calls, respond to texts, respond to emails, appear at the location, provide access, or otherwise remain available for the appointment may constitute a no-show.

10.3 Assignment of a Subcontractor

Once a Subcontractor is assigned, the client is eligible only for either:

1. A 50% refund; or
2. A full store credit,

at the client’s choice, subject to the other limitations in this section.

Same-day appointments remain non-refundable. If the cancellation occurs within four hours of the event’s scheduled beginning time, the terms in Section 10.5 apply.

10.4 Cancellations Within 24 Hours

Cancellations made within 24 hours of when the event is due to begin are eligible only for either:

1. A 50% refund; or
2. A full store credit,

at the client’s choice, subject to the other limitations in this section.

If a Subcontractor has already been assigned, the same 50% refund or full store credit limitation applies.

10.5 Cancellations Within 4 Hours

Cancellations made within 4 hours of when the event is due to begin are non-refundable and only eligible for a 50% store credit.

For clarity, a cancellation within 4 hours is not eligible for refund as same-day appointments and no-shows are non-refundable.

10.6 Cancellations Made 24 or More Hours in Advance

Cancellations made at least 24 hours in advance of when the event is due to begin are refundable, less the initial non-refundable deposit.

All deposits are non-refundable. Service fees and convenience fees charged by our merchant processor are also non-refundable.

This provision is subject to the same-day appointment, Subcontractor-assignment, and other restrictions stated in this section.

10.7 Rescheduling Requests Within 4 Hours

Appointment rescheduling requests made within 4 hours of when the event is due to begin are subject to availability and a $25 rescheduling fee.

If the assigned Subcontractor cannot make the requested new date and time, your order will be treated as cancelled by you. The cancellation will then be governed by the applicable provisions of this Section 10.

We do not guarantee that a requested new date, beginning time, location, Subcontractor, or service scope will be available.

10.8 Confirmation of Beginning Times

All scheduled event beginning times are subject to availability and are not final until the client receives a confirmation call/text from the assigned Subcontractor.

A client’s failure to receive, answer, or return a confirmation call does not automatically create a right to a refund or cancellation.

10.9 Refund Requests

Refund requests must be made in writing and emailed to:

refund@sealingtimemobilenotaries.com

The request should include the client’s name, booking information, event date, event location, reason for the request, and any relevant supporting information.

A verbal request, text message, voicemail, or informal communication does not constitute a written refund request unless we expressly confirm otherwise in writing.

10.10 Refund Method and Mailing Address

All refunds will be paid by paper check in the mail.

Refund checks will be made in the name of the client and mailed to the address provided at the time of booking, unless the client indicates otherwise in writing and we accept the requested change.

We are not responsible for delays, loss, theft, misdelivery, or failure to receive a refund check caused by an incorrect, incomplete, outdated, or inaccessible mailing address provided by the client.

10.11 Store Credits

Store credits are subject to the terms stated in the applicable booking or written credit confirmation and are valid for 1 year from the date of the initial appointment. Unless otherwise stated in writing, store credits may be used toward eligible future services provided by Sealing Time and may not be redeemed for cash.

A store credit is not a refund and does not necessarily include additional fees, processor fees, deposits, travel charges, or other non-refundable amounts.

10.12 Changes Requested by the Client

We reserve the right to accept or reject any changes you may request.

A change may affect the price, availability, assigned Subcontractor, location, service scope, beginning time, refund eligibility, or processing timeline.

10.13 Changes Made by Sealing Time

We may change the time and date and/or location of an event that is the subject of a booking by giving you written notice of the change at least 24 hours before the event is due to begin.

If we notify you of a change to a booking, you shall have a right to cancel the booking and receive a full refund of the price paid in respect of the booking, provided that your notice of cancellation must be received by us at least four hours before the event is due to begin.

If your notice of cancellation is received after the end of that period, you will not be entitled to a refund.

10.14 Cancellations by Sealing Time

We may cancel a booking under these Terms and Conditions:

a. At least 24 hours before the event in respect of which the booking was made begins; or

b. Upon discovery that anything submitted to us, whether in writing, on the intake form, verbally, and/or by suggestion, was a misrepresentation of facts, whether by omission or with intent to deceive.

We will give you written notice of any booking cancellation.

If we cancel a booking under these Terms and Conditions, you will be entitled to a full refund of the price paid under that booking, except where the cancellation was your fault and/or could have been reasonably avoided by you.

10.15 Statutory Rights

Any rights you may have under these Terms of Service are additional to your statutory rights. Nothing in this Section 10 is intended to waive, limit, or eliminate any right or remedy that cannot lawfully be waived or limited under applicable law.

11. Delays, Unavailability, and Events Beyond Our Control

We are not responsible for delays, inability to perform, or failure to complete services caused by circumstances beyond our reasonable control, including:

• Severe weather;
• Traffic or transportation problems;
• Natural disasters;
• Fire, flood, or power failure;
• Government action or governmental delay;
• Court, correctional facility, hospital, or building restrictions;
• Labor disputes;
• Illness or emergency;
• Internet, platform, telephone, or technology outages;
• Cybersecurity incidents;
• Incorrect or incomplete client information;
• Unavailable or uncooperative signers;
• Unsafe conditions;
• Third-party courier or shipping delays; or
• Changes in law, governmental requirements, or agency procedures.

We will make commercially reasonable efforts to communicate material delays or problems and, when reasonably possible, offer a rescheduling option.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Sealing Time, its owners, officers, employees, agents, notaries, Subcontractors, affiliates, technology providers, and service partners will not be liable for:

1. Indirect, incidental, special, exemplary, punitive, or consequential damages;
2. Lost profits, lost business, lost opportunities, lost data, or lost savings;
3. Delays, missed deadlines, failed transactions, or rejected documents;
4. Governmental, court, consular, apostille, authentication, courier, or third-party decisions;
5. The legal sufficiency, enforceability, validity, or effect of any document;
6. A signer’s conduct, refusal, incapacity, unavailability, or failure to understand a document;
7. Events outside our reasonable control; or
8. Any loss arising from inaccurate, incomplete, or misleading information provided by the client.

To the maximum extent permitted by law, our total aggregate liability arising from or relating to a booking or service will not exceed the amount actually paid by the client for the specific service giving rise to the claim.

Nothing in these Terms limits liability for fraud, willful misconduct, gross negligence, bodily injury caused by negligence, or any liability that cannot legally be excluded or limited.

13. Indemnification

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless Sealing Time and its owners, officers, employees, agents, notaries, Subcontractors, affiliates, technology providers, and service partners from and against claims, demands, losses, liabilities, damages, judgments, penalties, costs, and expenses, including reasonable attorneys’ fees, arising from or related to:

1. Your breach of these Terms;
2. Your violation of applicable law or third-party rights;
3. Information you provided that was inaccurate, incomplete, misleading, or fraudulent;
4. Your documents, transaction, or intended use of a document;
5. The conduct of a signer, witness, representative, or other person you invited or involved;
6. Your failure to obtain required permission, authorization, access, identification, witnesses, or consent; or
7. Your misuse of the website or services.

14. Intellectual Property

The website and its contents, including text, logos, graphics, photographs, designs, videos, forms, service descriptions, branding, software, and other materials, are owned by or licensed to Sealing Time and are protected by applicable intellectual-property laws.

You may access and use website content solely for personal or internal business purposes related to evaluating or purchasing our services. You may not, without our prior written consent:

• Copy, reproduce, modify, publish, distribute, sell, or exploit website content;
• Use our trademarks, logos, or branding;
• Scrape, harvest, or systematically collect information from the website;
• Reverse engineer or interfere with website functionality; or
• Use our content to create a competing service or website.

All rights not expressly granted are reserved.

15. Third-Party Platforms and Links

Our services may use or link to third-party websites, platforms, payment processors, communication tools, scheduling tools, identity-verification services, RON platforms, shipping providers, or governmental websites.

Third-party services are governed by their own terms and privacy policies. We do not control and are not responsible for the availability, security, accuracy, practices, content, or performance of third-party services.

Your use of a third-party service may be required to complete a booking or service. You are responsible for reviewing the applicable third-party terms before using that service.

16. Privacy

Your use of the website and services may involve the collection and use of personal information. Our privacy practices are described in our Privacy Policy, as posted on the website.

By using the website or booking services, you acknowledge that information may be collected, used, stored, transmitted, and shared as reasonably necessary to schedule appointments, communicate with you, process payments, verify identities, perform notarial or apostille services, coordinate Subcontractors, comply with legal requirements, and protect our business and clients.

17. Electronic Communications

You consent to receive communications from us electronically, including by email, telephone, text message, online scheduling systems, and other contact methods you provide.

Electronic communications may include booking confirmations, appointment reminders, service updates, payment notices, refund communications, requests for information, and notices required under these Terms.

You are responsible for maintaining accurate contact information and monitoring communications relating to your booking.

18. Governing Law

These Terms and any dispute arising from or relating to the website or services will be governed by the laws of the State of New York, without regard to conflict-of-law principles.

Mandatory consumer-protection laws or other non-waivable laws applicable to a client’s state of residence will not be limited by this governing-law provision.

19. Dispute Resolution and Venue

Before filing a lawsuit, the parties agree to make a good-faith effort to resolve any dispute informally. A party seeking to resolve a dispute must provide written notice describing the issue, the relevant facts, and the requested resolution.

The parties will attempt to resolve the dispute within 30 days after receipt of the written notice.

If the dispute cannot be resolved informally, any permitted court proceeding must be brought in a state or federal court located in New York, unless applicable law requires another forum. You consent to the personal jurisdiction and venue of those courts to the extent permitted by law.

Nothing in this section prevents a party from seeking emergency injunctive relief, pursuing a claim in small claims court where permitted, or exercising a statutory right that cannot lawfully be waived.

20. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.

The invalidity or unenforceability of one provision will not affect the validity or enforceability of any other provision.

21. No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or our right to enforce it later.

A waiver must be in writing and signed or expressly authorized by an authorized representative of Sealing Time.

22. Assignment

You may not assign, transfer, or delegate your rights or obligations under these Terms without our prior written consent.

We may assign or transfer these Terms, in whole or in part, in connection with a merger, acquisition, restructuring, sale of assets, change in ownership, or operation of the business.

23. Entire Agreement

These Terms, together with the applicable booking confirmation, invoice, intake form, Privacy Policy, written service-specific terms, and any other written terms expressly incorporated by reference, constitute the entire agreement between you and Sealing Time concerning the website and applicable services.

They supersede prior or contemporaneous discussions, representations, communications, and agreements concerning the same subject matter, except for written terms expressly accepted by an authorized representative of Sealing Time.

24. Changes to These Terms

We may update or modify these Terms from time to time. The updated version will be posted on the website with a revised “Last Updated” date.

Your continued use of the website or services after updated Terms are posted constitutes acceptance of the revised Terms, to the extent permitted by law.

If a material change affects an existing booking, the version of the Terms applicable at the time of booking will generally govern that booking unless otherwise required by law or agreed in writing.

25. Contact Information

Questions regarding these Terms, bookings, services, or general customer support may be directed to:

Sealing Time Mobile Notaries / Notary Apostille Agents
Telephone: +1 (929) 685-0834
WhatsApp: +1 (929) 324-1177
General Email: team@sealingtimemobilenotaries.com
Refund Requests: refund@sealingtimemobilenotaries.com
Website: https://sealingtimemobilenotaries.com
Booking Website: https://sealingtime.simplybook.me

Effective Date: September 10, 2026
Last Updated: September 10, 2026